Privacy Policy

At NomiSafe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our insurance management application.

1. Information We Collect

Personal Information:

• Phone number (for authentication)
• Aadhaar verification data (identity verification)
• User profile information (name, email, address details)
• OTP verification codes

Policy Documents:

• Insurance policy documents (uploaded PDFs)
• AI-extracted policy data (provider, number, coverage details, amounts)
• Policy metadata (upload dates, verification status)

Device Information:

• Device identifiers
• Operating system version
• App usage data

2. How We Use Your Information

• Authentication: Phone number and OTP for secure login
• Identity Verification: Aadhaar verification for KYC compliance
• Policy Management: Store and manage insurance policies
• AI Processing: Extract policy information from documents
• Service Improvement: Enhance app functionality and user experience

3. Data Storage and Security

4. Third-Party Services

We use the following third-party services:

• AWS S3 - Document storage
• SMS Provider - OTP delivery
• AI Services - Policy document extraction

5. Data Sharing

We DO NOT:

• Sell your personal information
• Share data with advertisers
• Use data for marketing without consent

We MAY share data:

• When required by law
• With your explicit consent
• With service providers (under strict confidentiality)

6. Data Retention

• Active account data: Retained while account is active
• Policy documents: Retained as per user preference
• Deleted account data: Removed within 30 days of deletion request

7. User Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Export your policy documents
• Opt-out of non-essential data processing

8. Children's Privacy

This app is not intended for users under 18 years of age.

9. Changes to Privacy Policy

We will notify users of any material changes via app notification or email.

10. Google Play Store Data Safety

Data Collected:

• ✅ Personal info (name, email, phone, address)
• ✅ Financial info (insurance policy details)
• ✅ Photos and videos (policy document images)
• ✅ Files and docs (PDF policy documents)

Data Usage:

• App functionality
• Account management
• Fraud prevention and security

Security Practices:

• ✅ Data is encrypted in transit
• ✅ Data is encrypted at rest
• ✅ You can request data deletion
• ✅ Committed to Google Play Families Policy

Data Sharing:

• ❌ No data shared with third parties for advertising
• ✅ Data shared with service providers (AWS, SMS gateway)

11. Contact Information